RS2000 Install error

When trying to install RS2000 I'm getting a very generic "Error!" message
just as it begins trying to install the "Microsoft SQL Server Reporting
Services Setup Support Files".
It makes it through the setup of WinInstall and .NET Framework1.1 just fine
but as soon as it get to trying to install the RS Setup Support Files it just
stops with the generic "Error!" message and the only option is to cancel.
I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers with NO
problem, but I've been beating my head aginst this one for over a week.
The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET v1.1 is
installed and ASP.NET has been installed in IIS and DTC is running. Being
completely confused I installed VS.NET2003 on the server (as they use a lot
of the same stuff). VS.NET 2003 installed no problem, but after RS2000 still
just gives me the generic "Error!" message.
There are no errors being recorded in the event viewer, SQL logs, or the log
that should be created during RS install (in the RS Bootstrapper dir) since
it isn't even created since it fails before we actually get to the RS install
(just gets to the pre-install stuff).
I'm really out of ideas here! Any suggestions would be greatly appreciated!One additional detail which may (or may not) be helpful.
It is SQL 2000 Standard and RS2000 Standard
"Cayman Visitor" wrote:
> When trying to install RS2000 I'm getting a very generic "Error!" message
> just as it begins trying to install the "Microsoft SQL Server Reporting
> Services Setup Support Files".
> It makes it through the setup of WinInstall and .NET Framework1.1 just fine
> but as soon as it get to trying to install the RS Setup Support Files it just
> stops with the generic "Error!" message and the only option is to cancel.
> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers with NO
> problem, but I've been beating my head aginst this one for over a week.
> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET v1.1 is
> installed and ASP.NET has been installed in IIS and DTC is running. Being
> completely confused I installed VS.NET2003 on the server (as they use a lot
> of the same stuff). VS.NET 2003 installed no problem, but after RS2000 still
> just gives me the generic "Error!" message.
> There are no errors being recorded in the event viewer, SQL logs, or the log
> that should be created during RS install (in the RS Bootstrapper dir) since
> it isn't even created since it fails before we actually get to the RS install
> (just gets to the pre-install stuff).
> I'm really out of ideas here! Any suggestions would be greatly appreciated!|||Are you running on an English OS or other langauge?
--
Brian Welcker
Group Program Manager
Microsoft SQL Server Reporting Services
This posting is provided "AS IS" with no warranties, and confers no rights.
"Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
> One additional detail which may (or may not) be helpful.
> It is SQL 2000 Standard and RS2000 Standard
>
> "Cayman Visitor" wrote:
>> When trying to install RS2000 I'm getting a very generic "Error!" message
>> just as it begins trying to install the "Microsoft SQL Server Reporting
>> Services Setup Support Files".
>> It makes it through the setup of WinInstall and .NET Framework1.1 just
>> fine
>> but as soon as it get to trying to install the RS Setup Support Files it
>> just
>> stops with the generic "Error!" message and the only option is to cancel.
>> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers with
>> NO
>> problem, but I've been beating my head aginst this one for over a week.
>> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET v1.1
>> is
>> installed and ASP.NET has been installed in IIS and DTC is running.
>> Being
>> completely confused I installed VS.NET2003 on the server (as they use a
>> lot
>> of the same stuff). VS.NET 2003 installed no problem, but after RS2000
>> still
>> just gives me the generic "Error!" message.
>> There are no errors being recorded in the event viewer, SQL logs, or the
>> log
>> that should be created during RS install (in the RS Bootstrapper dir)
>> since
>> it isn't even created since it fails before we actually get to the RS
>> install
>> (just gets to the pre-install stuff).
>> I'm really out of ideas here! Any suggestions would be greatly
>> appreciated!|||Yep, its English
"Brian Welcker [MSFT]" wrote:
> Are you running on an English OS or other langauge?
> --
> Brian Welcker
> Group Program Manager
> Microsoft SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
> > One additional detail which may (or may not) be helpful.
> >
> > It is SQL 2000 Standard and RS2000 Standard
> >
> >
> > "Cayman Visitor" wrote:
> >
> >> When trying to install RS2000 I'm getting a very generic "Error!" message
> >> just as it begins trying to install the "Microsoft SQL Server Reporting
> >> Services Setup Support Files".
> >>
> >> It makes it through the setup of WinInstall and .NET Framework1.1 just
> >> fine
> >> but as soon as it get to trying to install the RS Setup Support Files it
> >> just
> >> stops with the generic "Error!" message and the only option is to cancel.
> >>
> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers with
> >> NO
> >> problem, but I've been beating my head aginst this one for over a week.
> >>
> >> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET v1.1
> >> is
> >> installed and ASP.NET has been installed in IIS and DTC is running.
> >> Being
> >> completely confused I installed VS.NET2003 on the server (as they use a
> >> lot
> >> of the same stuff). VS.NET 2003 installed no problem, but after RS2000
> >> still
> >> just gives me the generic "Error!" message.
> >>
> >> There are no errors being recorded in the event viewer, SQL logs, or the
> >> log
> >> that should be created during RS install (in the RS Bootstrapper dir)
> >> since
> >> it isn't even created since it fails before we actually get to the RS
> >> install
> >> (just gets to the pre-install stuff).
> >>
> >> I'm really out of ideas here! Any suggestions would be greatly
> >> appreciated!
>
>|||Have you tried installing the latest version of Windows Installer? I seem to
remember we might have had some problems with some in-between versions.
--
Brian Welcker
Group Program Manager
Microsoft SQL Server Reporting Services
This posting is provided "AS IS" with no warranties, and confers no rights.
"Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
news:CB16A412-B8F9-4D3E-A873-4DBDFA889B92@.microsoft.com...
> Yep, its English
> "Brian Welcker [MSFT]" wrote:
>> Are you running on an English OS or other langauge?
>> --
>> Brian Welcker
>> Group Program Manager
>> Microsoft SQL Server Reporting Services
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in
>> message
>> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
>> > One additional detail which may (or may not) be helpful.
>> >
>> > It is SQL 2000 Standard and RS2000 Standard
>> >
>> >
>> > "Cayman Visitor" wrote:
>> >
>> >> When trying to install RS2000 I'm getting a very generic "Error!"
>> >> message
>> >> just as it begins trying to install the "Microsoft SQL Server
>> >> Reporting
>> >> Services Setup Support Files".
>> >>
>> >> It makes it through the setup of WinInstall and .NET Framework1.1 just
>> >> fine
>> >> but as soon as it get to trying to install the RS Setup Support Files
>> >> it
>> >> just
>> >> stops with the generic "Error!" message and the only option is to
>> >> cancel.
>> >>
>> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers
>> >> with
>> >> NO
>> >> problem, but I've been beating my head aginst this one for over a
>> >> week.
>> >>
>> >> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET
>> >> v1.1
>> >> is
>> >> installed and ASP.NET has been installed in IIS and DTC is running.
>> >> Being
>> >> completely confused I installed VS.NET2003 on the server (as they use
>> >> a
>> >> lot
>> >> of the same stuff). VS.NET 2003 installed no problem, but after
>> >> RS2000
>> >> still
>> >> just gives me the generic "Error!" message.
>> >>
>> >> There are no errors being recorded in the event viewer, SQL logs, or
>> >> the
>> >> log
>> >> that should be created during RS install (in the RS Bootstrapper dir)
>> >> since
>> >> it isn't even created since it fails before we actually get to the RS
>> >> install
>> >> (just gets to the pre-install stuff).
>> >>
>> >> I'm really out of ideas here! Any suggestions would be greatly
>> >> appreciated!
>>|||Nope I just used the version that is automatically installed as part of RS
pre-install. I'll get the latest version and try that. I'll let you know if
this works.
Thanks!
"Brian Welcker" wrote:
> Have you tried installing the latest version of Windows Installer? I seem to
> remember we might have had some problems with some in-between versions.
> --
> Brian Welcker
> Group Program Manager
> Microsoft SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
> news:CB16A412-B8F9-4D3E-A873-4DBDFA889B92@.microsoft.com...
> > Yep, its English
> >
> > "Brian Welcker [MSFT]" wrote:
> >
> >> Are you running on an English OS or other langauge?
> >>
> >> --
> >> Brian Welcker
> >> Group Program Manager
> >> Microsoft SQL Server Reporting Services
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in
> >> message
> >> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
> >> > One additional detail which may (or may not) be helpful.
> >> >
> >> > It is SQL 2000 Standard and RS2000 Standard
> >> >
> >> >
> >> > "Cayman Visitor" wrote:
> >> >
> >> >> When trying to install RS2000 I'm getting a very generic "Error!"
> >> >> message
> >> >> just as it begins trying to install the "Microsoft SQL Server
> >> >> Reporting
> >> >> Services Setup Support Files".
> >> >>
> >> >> It makes it through the setup of WinInstall and .NET Framework1.1 just
> >> >> fine
> >> >> but as soon as it get to trying to install the RS Setup Support Files
> >> >> it
> >> >> just
> >> >> stops with the generic "Error!" message and the only option is to
> >> >> cancel.
> >> >>
> >> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers
> >> >> with
> >> >> NO
> >> >> problem, but I've been beating my head aginst this one for over a
> >> >> week.
> >> >>
> >> >> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET
> >> >> v1.1
> >> >> is
> >> >> installed and ASP.NET has been installed in IIS and DTC is running.
> >> >> Being
> >> >> completely confused I installed VS.NET2003 on the server (as they use
> >> >> a
> >> >> lot
> >> >> of the same stuff). VS.NET 2003 installed no problem, but after
> >> >> RS2000
> >> >> still
> >> >> just gives me the generic "Error!" message.
> >> >>
> >> >> There are no errors being recorded in the event viewer, SQL logs, or
> >> >> the
> >> >> log
> >> >> that should be created during RS install (in the RS Bootstrapper dir)
> >> >> since
> >> >> it isn't even created since it fails before we actually get to the RS
> >> >> install
> >> >> (just gets to the pre-install stuff).
> >> >>
> >> >> I'm really out of ideas here! Any suggestions would be greatly
> >> >> appreciated!
> >>
> >>
> >>
>
>|||OK, I've just installed version 3.1 of the installer. Did a reboot after,
but same problem occurs (the generic "Error!" message when beginning install
of "Microsoft SQL Server Reporting Services Setup Support Files").
"Cayman Visitor" wrote:
> Nope I just used the version that is automatically installed as part of RS
> pre-install. I'll get the latest version and try that. I'll let you know if
> this works.
> Thanks!
>
> "Brian Welcker" wrote:
> > Have you tried installing the latest version of Windows Installer? I seem to
> > remember we might have had some problems with some in-between versions.
> >
> > --
> > Brian Welcker
> > Group Program Manager
> > Microsoft SQL Server Reporting Services
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
> > news:CB16A412-B8F9-4D3E-A873-4DBDFA889B92@.microsoft.com...
> > > Yep, its English
> > >
> > > "Brian Welcker [MSFT]" wrote:
> > >
> > >> Are you running on an English OS or other langauge?
> > >>
> > >> --
> > >> Brian Welcker
> > >> Group Program Manager
> > >> Microsoft SQL Server Reporting Services
> > >>
> > >> This posting is provided "AS IS" with no warranties, and confers no
> > >> rights.
> > >>
> > >> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in
> > >> message
> > >> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
> > >> > One additional detail which may (or may not) be helpful.
> > >> >
> > >> > It is SQL 2000 Standard and RS2000 Standard
> > >> >
> > >> >
> > >> > "Cayman Visitor" wrote:
> > >> >
> > >> >> When trying to install RS2000 I'm getting a very generic "Error!"
> > >> >> message
> > >> >> just as it begins trying to install the "Microsoft SQL Server
> > >> >> Reporting
> > >> >> Services Setup Support Files".
> > >> >>
> > >> >> It makes it through the setup of WinInstall and .NET Framework1.1 just
> > >> >> fine
> > >> >> but as soon as it get to trying to install the RS Setup Support Files
> > >> >> it
> > >> >> just
> > >> >> stops with the generic "Error!" message and the only option is to
> > >> >> cancel.
> > >> >>
> > >> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers
> > >> >> with
> > >> >> NO
> > >> >> problem, but I've been beating my head aginst this one for over a
> > >> >> week.
> > >> >>
> > >> >> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET
> > >> >> v1.1
> > >> >> is
> > >> >> installed and ASP.NET has been installed in IIS and DTC is running.
> > >> >> Being
> > >> >> completely confused I installed VS.NET2003 on the server (as they use
> > >> >> a
> > >> >> lot
> > >> >> of the same stuff). VS.NET 2003 installed no problem, but after
> > >> >> RS2000
> > >> >> still
> > >> >> just gives me the generic "Error!" message.
> > >> >>
> > >> >> There are no errors being recorded in the event viewer, SQL logs, or
> > >> >> the
> > >> >> log
> > >> >> that should be created during RS install (in the RS Bootstrapper dir)
> > >> >> since
> > >> >> it isn't even created since it fails before we actually get to the RS
> > >> >> install
> > >> >> (just gets to the pre-install stuff).
> > >> >>
> > >> >> I'm really out of ideas here! Any suggestions would be greatly
> > >> >> appreciated!
> > >>
> > >>
> > >>
> >
> >
> >|||A little more info.
The server I'm trying to install on is a production server dedicated to SQL
Server. The only other thing installed is Mcafee enterprise virus protection
(I disable and stop all Macafee related services before each install attempt).
I've copied the SQL Reporting Services Standard install locally from 2
different DVDs (wondering of the the first was corrupt). Then I tried SQL
Reporting Services Developer version because, hey at this point all try
anything ;-).
If I don't hear anymore suggestions, I guess the next thing is to try
rebuilding the server though as its a production machine I'm not too crazy
about this idea.
"Cayman Visitor" wrote:
> OK, I've just installed version 3.1 of the installer. Did a reboot after,
> but same problem occurs (the generic "Error!" message when beginning install
> of "Microsoft SQL Server Reporting Services Setup Support Files").
> "Cayman Visitor" wrote:
> > Nope I just used the version that is automatically installed as part of RS
> > pre-install. I'll get the latest version and try that. I'll let you know if
> > this works.
> >
> > Thanks!
> >
> >
> >
> > "Brian Welcker" wrote:
> >
> > > Have you tried installing the latest version of Windows Installer? I seem to
> > > remember we might have had some problems with some in-between versions.
> > >
> > > --
> > > Brian Welcker
> > > Group Program Manager
> > > Microsoft SQL Server Reporting Services
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > > "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
> > > news:CB16A412-B8F9-4D3E-A873-4DBDFA889B92@.microsoft.com...
> > > > Yep, its English
> > > >
> > > > "Brian Welcker [MSFT]" wrote:
> > > >
> > > >> Are you running on an English OS or other langauge?
> > > >>
> > > >> --
> > > >> Brian Welcker
> > > >> Group Program Manager
> > > >> Microsoft SQL Server Reporting Services
> > > >>
> > > >> This posting is provided "AS IS" with no warranties, and confers no
> > > >> rights.
> > > >>
> > > >> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in
> > > >> message
> > > >> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
> > > >> > One additional detail which may (or may not) be helpful.
> > > >> >
> > > >> > It is SQL 2000 Standard and RS2000 Standard
> > > >> >
> > > >> >
> > > >> > "Cayman Visitor" wrote:
> > > >> >
> > > >> >> When trying to install RS2000 I'm getting a very generic "Error!"
> > > >> >> message
> > > >> >> just as it begins trying to install the "Microsoft SQL Server
> > > >> >> Reporting
> > > >> >> Services Setup Support Files".
> > > >> >>
> > > >> >> It makes it through the setup of WinInstall and .NET Framework1.1 just
> > > >> >> fine
> > > >> >> but as soon as it get to trying to install the RS Setup Support Files
> > > >> >> it
> > > >> >> just
> > > >> >> stops with the generic "Error!" message and the only option is to
> > > >> >> cancel.
> > > >> >>
> > > >> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers
> > > >> >> with
> > > >> >> NO
> > > >> >> problem, but I've been beating my head aginst this one for over a
> > > >> >> week.
> > > >> >>
> > > >> >> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET
> > > >> >> v1.1
> > > >> >> is
> > > >> >> installed and ASP.NET has been installed in IIS and DTC is running.
> > > >> >> Being
> > > >> >> completely confused I installed VS.NET2003 on the server (as they use
> > > >> >> a
> > > >> >> lot
> > > >> >> of the same stuff). VS.NET 2003 installed no problem, but after
> > > >> >> RS2000
> > > >> >> still
> > > >> >> just gives me the generic "Error!" message.
> > > >> >>
> > > >> >> There are no errors being recorded in the event viewer, SQL logs, or
> > > >> >> the
> > > >> >> log
> > > >> >> that should be created during RS install (in the RS Bootstrapper dir)
> > > >> >> since
> > > >> >> it isn't even created since it fails before we actually get to the RS
> > > >> >> install
> > > >> >> (just gets to the pre-install stuff).
> > > >> >>
> > > >> >> I'm really out of ideas here! Any suggestions would be greatly
> > > >> >> appreciated!
> > > >>
> > > >>
> > > >>
> > >
> > >
> > >|||I'm stumped. Where did you get the DVD? Does the install work on other
machines?
--
Brian Welcker
Group Program Manager
Microsoft SQL Server Reporting Services
This posting is provided "AS IS" with no warranties, and confers no rights.
"Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
news:EF60FEB7-5E46-4779-BE69-4BCB7E0768B7@.microsoft.com...
>A little more info.
> The server I'm trying to install on is a production server dedicated to
> SQL
> Server. The only other thing installed is Mcafee enterprise virus
> protection
> (I disable and stop all Macafee related services before each install
> attempt).
> I've copied the SQL Reporting Services Standard install locally from 2
> different DVDs (wondering of the the first was corrupt). Then I tried SQL
> Reporting Services Developer version because, hey at this point all try
> anything ;-).
> If I don't hear anymore suggestions, I guess the next thing is to try
> rebuilding the server though as its a production machine I'm not too crazy
> about this idea.
>
>
> "Cayman Visitor" wrote:
>> OK, I've just installed version 3.1 of the installer. Did a reboot
>> after,
>> but same problem occurs (the generic "Error!" message when beginning
>> install
>> of "Microsoft SQL Server Reporting Services Setup Support Files").
>> "Cayman Visitor" wrote:
>> > Nope I just used the version that is automatically installed as part of
>> > RS
>> > pre-install. I'll get the latest version and try that. I'll let you
>> > know if
>> > this works.
>> >
>> > Thanks!
>> >
>> >
>> >
>> > "Brian Welcker" wrote:
>> >
>> > > Have you tried installing the latest version of Windows Installer? I
>> > > seem to
>> > > remember we might have had some problems with some in-between
>> > > versions.
>> > >
>> > > --
>> > > Brian Welcker
>> > > Group Program Manager
>> > > Microsoft SQL Server Reporting Services
>> > >
>> > > This posting is provided "AS IS" with no warranties, and confers no
>> > > rights.
>> > >
>> > > "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in
>> > > message
>> > > news:CB16A412-B8F9-4D3E-A873-4DBDFA889B92@.microsoft.com...
>> > > > Yep, its English
>> > > >
>> > > > "Brian Welcker [MSFT]" wrote:
>> > > >
>> > > >> Are you running on an English OS or other langauge?
>> > > >>
>> > > >> --
>> > > >> Brian Welcker
>> > > >> Group Program Manager
>> > > >> Microsoft SQL Server Reporting Services
>> > > >>
>> > > >> This posting is provided "AS IS" with no warranties, and confers
>> > > >> no
>> > > >> rights.
>> > > >>
>> > > >> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote
>> > > >> in
>> > > >> message
>> > > >> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
>> > > >> > One additional detail which may (or may not) be helpful.
>> > > >> >
>> > > >> > It is SQL 2000 Standard and RS2000 Standard
>> > > >> >
>> > > >> >
>> > > >> > "Cayman Visitor" wrote:
>> > > >> >
>> > > >> >> When trying to install RS2000 I'm getting a very generic
>> > > >> >> "Error!"
>> > > >> >> message
>> > > >> >> just as it begins trying to install the "Microsoft SQL Server
>> > > >> >> Reporting
>> > > >> >> Services Setup Support Files".
>> > > >> >>
>> > > >> >> It makes it through the setup of WinInstall and .NET
>> > > >> >> Framework1.1 just
>> > > >> >> fine
>> > > >> >> but as soon as it get to trying to install the RS Setup Support
>> > > >> >> Files
>> > > >> >> it
>> > > >> >> just
>> > > >> >> stops with the generic "Error!" message and the only option is
>> > > >> >> to
>> > > >> >> cancel.
>> > > >> >>
>> > > >> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003
>> > > >> >> Servers
>> > > >> >> with
>> > > >> >> NO
>> > > >> >> problem, but I've been beating my head aginst this one for over
>> > > >> >> a
>> > > >> >> week.
>> > > >> >>
>> > > >> >> The server is Win2K SP4, local install of SQL Server 2K SP3a.
>> > > >> >> .NET
>> > > >> >> v1.1
>> > > >> >> is
>> > > >> >> installed and ASP.NET has been installed in IIS and DTC is
>> > > >> >> running.
>> > > >> >> Being
>> > > >> >> completely confused I installed VS.NET2003 on the server (as
>> > > >> >> they use
>> > > >> >> a
>> > > >> >> lot
>> > > >> >> of the same stuff). VS.NET 2003 installed no problem, but
>> > > >> >> after
>> > > >> >> RS2000
>> > > >> >> still
>> > > >> >> just gives me the generic "Error!" message.
>> > > >> >>
>> > > >> >> There are no errors being recorded in the event viewer, SQL
>> > > >> >> logs, or
>> > > >> >> the
>> > > >> >> log
>> > > >> >> that should be created during RS install (in the RS
>> > > >> >> Bootstrapper dir)
>> > > >> >> since
>> > > >> >> it isn't even created since it fails before we actually get to
>> > > >> >> the RS
>> > > >> >> install
>> > > >> >> (just gets to the pre-install stuff).
>> > > >> >>
>> > > >> >> I'm really out of ideas here! Any suggestions would be greatly
>> > > >> >> appreciated!
>> > > >>
>> > > >>
>> > > >>
>> > >
>> > >
>> > >|||Yes, I've successfully installed from these DVDs (actually one CD and one
DVD) before. One of them (standard ver CD) was ordered a while ago (cannot
remember from where) the others (standard and developer vers DVD) is from my
MSDN subscription.
"Brian Welcker" wrote:
> I'm stumped. Where did you get the DVD? Does the install work on other
> machines?
> --
> Brian Welcker
> Group Program Manager
> Microsoft SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
> news:EF60FEB7-5E46-4779-BE69-4BCB7E0768B7@.microsoft.com...
> >A little more info.
> >
> > The server I'm trying to install on is a production server dedicated to
> > SQL
> > Server. The only other thing installed is Mcafee enterprise virus
> > protection
> > (I disable and stop all Macafee related services before each install
> > attempt).
> >
> > I've copied the SQL Reporting Services Standard install locally from 2
> > different DVDs (wondering of the the first was corrupt). Then I tried SQL
> > Reporting Services Developer version because, hey at this point all try
> > anything ;-).
> >
> > If I don't hear anymore suggestions, I guess the next thing is to try
> > rebuilding the server though as its a production machine I'm not too crazy
> > about this idea.
> >
> >
> >
> >
> > "Cayman Visitor" wrote:
> >
> >> OK, I've just installed version 3.1 of the installer. Did a reboot
> >> after,
> >> but same problem occurs (the generic "Error!" message when beginning
> >> install
> >> of "Microsoft SQL Server Reporting Services Setup Support Files").
> >>
> >> "Cayman Visitor" wrote:
> >>
> >> > Nope I just used the version that is automatically installed as part of
> >> > RS
> >> > pre-install. I'll get the latest version and try that. I'll let you
> >> > know if
> >> > this works.
> >> >
> >> > Thanks!
> >> >
> >> >
> >> >
> >> > "Brian Welcker" wrote:
> >> >
> >> > > Have you tried installing the latest version of Windows Installer? I
> >> > > seem to
> >> > > remember we might have had some problems with some in-between
> >> > > versions.
> >> > >
> >> > > --
> >> > > Brian Welcker
> >> > > Group Program Manager
> >> > > Microsoft SQL Server Reporting Services
> >> > >
> >> > > This posting is provided "AS IS" with no warranties, and confers no
> >> > > rights.
> >> > >
> >> > > "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in
> >> > > message
> >> > > news:CB16A412-B8F9-4D3E-A873-4DBDFA889B92@.microsoft.com...
> >> > > > Yep, its English
> >> > > >
> >> > > > "Brian Welcker [MSFT]" wrote:
> >> > > >
> >> > > >> Are you running on an English OS or other langauge?
> >> > > >>
> >> > > >> --
> >> > > >> Brian Welcker
> >> > > >> Group Program Manager
> >> > > >> Microsoft SQL Server Reporting Services
> >> > > >>
> >> > > >> This posting is provided "AS IS" with no warranties, and confers
> >> > > >> no
> >> > > >> rights.
> >> > > >>
> >> > > >> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote
> >> > > >> in
> >> > > >> message
> >> > > >> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
> >> > > >> > One additional detail which may (or may not) be helpful.
> >> > > >> >
> >> > > >> > It is SQL 2000 Standard and RS2000 Standard
> >> > > >> >
> >> > > >> >
> >> > > >> > "Cayman Visitor" wrote:
> >> > > >> >
> >> > > >> >> When trying to install RS2000 I'm getting a very generic
> >> > > >> >> "Error!"
> >> > > >> >> message
> >> > > >> >> just as it begins trying to install the "Microsoft SQL Server
> >> > > >> >> Reporting
> >> > > >> >> Services Setup Support Files".
> >> > > >> >>
> >> > > >> >> It makes it through the setup of WinInstall and .NET
> >> > > >> >> Framework1.1 just
> >> > > >> >> fine
> >> > > >> >> but as soon as it get to trying to install the RS Setup Support
> >> > > >> >> Files
> >> > > >> >> it
> >> > > >> >> just
> >> > > >> >> stops with the generic "Error!" message and the only option is
> >> > > >> >> to
> >> > > >> >> cancel.
> >> > > >> >>
> >> > > >> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003
> >> > > >> >> Servers
> >> > > >> >> with
> >> > > >> >> NO
> >> > > >> >> problem, but I've been beating my head aginst this one for over
> >> > > >> >> a
> >> > > >> >> week.
> >> > > >> >>
> >> > > >> >> The server is Win2K SP4, local install of SQL Server 2K SP3a.
> >> > > >> >> .NET
> >> > > >> >> v1.1
> >> > > >> >> is
> >> > > >> >> installed and ASP.NET has been installed in IIS and DTC is
> >> > > >> >> running.
> >> > > >> >> Being
> >> > > >> >> completely confused I installed VS.NET2003 on the server (as
> >> > > >> >> they use
> >> > > >> >> a
> >> > > >> >> lot
> >> > > >> >> of the same stuff). VS.NET 2003 installed no problem, but
> >> > > >> >> after
> >> > > >> >> RS2000
> >> > > >> >> still
> >> > > >> >> just gives me the generic "Error!" message.
> >> > > >> >>
> >> > > >> >> There are no errors being recorded in the event viewer, SQL
> >> > > >> >> logs, or
> >> > > >> >> the
> >> > > >> >> log
> >> > > >> >> that should be created during RS install (in the RS
> >> > > >> >> Bootstrapper dir)
> >> > > >> >> since
> >> > > >> >> it isn't even created since it fails before we actually get to
> >> > > >> >> the RS
> >> > > >> >> install
> >> > > >> >> (just gets to the pre-install stuff).
> >> > > >> >>
> >> > > >> >> I'm really out of ideas here! Any suggestions would be greatly
> >> > > >> >> appreciated!
> >> > > >>
> >> > > >>
> >> > > >>
> >> > >
> >> > >
> >> > >
>
>|||Hi guys,
I have experienced this issue twice now, and not found the answer. Both
times on a Win2K server (don't know whether that has anything to do with it).
The Australian MS Support guys tried to help me the first time I experienced
it at a customer site. Because we ran out of time we ended up rebuilding the
machine and RS installed no problem thereafter. At the time I put the issue
down to a one off issue. During the time we were trying to find the problem I
posted here under "Cannot install Setup Support Files" but didn't hear
anything back.
I was on another client site a couple of weeks ago and experienced the same
issue again. This time I didn't have the luxury of being able to rebuild the
machine. We had to abort the install on that machine.
The common thread between the two cases has been:
1. Both were installs of RS Standard - using different disks from different
sources
2. Both were on Win2K Server SP4
3. When looking at the Setup Bootstrap log files both systems fell over when
trying to perform the "PerformDetections" function. From what I can gather
this is a function that produces the output we're supposed to see on the next
screen (that we can't get to on account of the error) of the setup wizard,
where you are told/warned either "IIS is not installed", "VS.NET 2003 is not
installed" etc.etc. It seems there is a part/s of the cache that cannot be
read...
Both of the clients I was working for were not requiring production installs
of RS so there were (thankfully) no real repercussions for the failed
installs. My company is doing a lot of RS work so I really want to find out
what this issue is, though, so that when (if) I come accross it again I can
get past the error.
Please let me know if there is anything I can do to assist in finding an
answer to this issue.
Cheers,
Nick Barclay
"Cayman Visitor" wrote:
> Yes, I've successfully installed from these DVDs (actually one CD and one
> DVD) before. One of them (standard ver CD) was ordered a while ago (cannot
> remember from where) the others (standard and developer vers DVD) is from my
> MSDN subscription.
>
> "Brian Welcker" wrote:
> > I'm stumped. Where did you get the DVD? Does the install work on other
> > machines?
> >
> > --
> > Brian Welcker
> > Group Program Manager
> > Microsoft SQL Server Reporting Services
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in message
> > news:EF60FEB7-5E46-4779-BE69-4BCB7E0768B7@.microsoft.com...
> > >A little more info.
> > >
> > > The server I'm trying to install on is a production server dedicated to
> > > SQL
> > > Server. The only other thing installed is Mcafee enterprise virus
> > > protection
> > > (I disable and stop all Macafee related services before each install
> > > attempt).
> > >
> > > I've copied the SQL Reporting Services Standard install locally from 2
> > > different DVDs (wondering of the the first was corrupt). Then I tried SQL
> > > Reporting Services Developer version because, hey at this point all try
> > > anything ;-).
> > >
> > > If I don't hear anymore suggestions, I guess the next thing is to try
> > > rebuilding the server though as its a production machine I'm not too crazy
> > > about this idea.
> > >
> > >
> > >
> > >
> > > "Cayman Visitor" wrote:
> > >
> > >> OK, I've just installed version 3.1 of the installer. Did a reboot
> > >> after,
> > >> but same problem occurs (the generic "Error!" message when beginning
> > >> install
> > >> of "Microsoft SQL Server Reporting Services Setup Support Files").
> > >>
> > >> "Cayman Visitor" wrote:
> > >>
> > >> > Nope I just used the version that is automatically installed as part of
> > >> > RS
> > >> > pre-install. I'll get the latest version and try that. I'll let you
> > >> > know if
> > >> > this works.
> > >> >
> > >> > Thanks!
> > >> >
> > >> >
> > >> >
> > >> > "Brian Welcker" wrote:
> > >> >
> > >> > > Have you tried installing the latest version of Windows Installer? I
> > >> > > seem to
> > >> > > remember we might have had some problems with some in-between
> > >> > > versions.
> > >> > >
> > >> > > --
> > >> > > Brian Welcker
> > >> > > Group Program Manager
> > >> > > Microsoft SQL Server Reporting Services
> > >> > >
> > >> > > This posting is provided "AS IS" with no warranties, and confers no
> > >> > > rights.
> > >> > >
> > >> > > "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote in
> > >> > > message
> > >> > > news:CB16A412-B8F9-4D3E-A873-4DBDFA889B92@.microsoft.com...
> > >> > > > Yep, its English
> > >> > > >
> > >> > > > "Brian Welcker [MSFT]" wrote:
> > >> > > >
> > >> > > >> Are you running on an English OS or other langauge?
> > >> > > >>
> > >> > > >> --
> > >> > > >> Brian Welcker
> > >> > > >> Group Program Manager
> > >> > > >> Microsoft SQL Server Reporting Services
> > >> > > >>
> > >> > > >> This posting is provided "AS IS" with no warranties, and confers
> > >> > > >> no
> > >> > > >> rights.
> > >> > > >>
> > >> > > >> "Cayman Visitor" <CaymanVisitor@.discussions.microsoft.com> wrote
> > >> > > >> in
> > >> > > >> message
> > >> > > >> news:E3C685DE-9315-49C4-A3BE-AAF7C6213AE4@.microsoft.com...
> > >> > > >> > One additional detail which may (or may not) be helpful.
> > >> > > >> >
> > >> > > >> > It is SQL 2000 Standard and RS2000 Standard
> > >> > > >> >
> > >> > > >> >
> > >> > > >> > "Cayman Visitor" wrote:
> > >> > > >> >
> > >> > > >> >> When trying to install RS2000 I'm getting a very generic
> > >> > > >> >> "Error!"
> > >> > > >> >> message
> > >> > > >> >> just as it begins trying to install the "Microsoft SQL Server
> > >> > > >> >> Reporting
> > >> > > >> >> Services Setup Support Files".
> > >> > > >> >>
> > >> > > >> >> It makes it through the setup of WinInstall and .NET
> > >> > > >> >> Framework1.1 just
> > >> > > >> >> fine
> > >> > > >> >> but as soon as it get to trying to install the RS Setup Support
> > >> > > >> >> Files
> > >> > > >> >> it
> > >> > > >> >> just
> > >> > > >> >> stops with the generic "Error!" message and the only option is
> > >> > > >> >> to
> > >> > > >> >> cancel.
> > >> > > >> >>
> > >> > > >> >> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003
> > >> > > >> >> Servers
> > >> > > >> >> with
> > >> > > >> >> NO
> > >> > > >> >> problem, but I've been beating my head aginst this one for over
> > >> > > >> >> a
> > >> > > >> >> week.
> > >> > > >> >>
> > >> > > >> >> The server is Win2K SP4, local install of SQL Server 2K SP3a.
> > >> > > >> >> .NET
> > >> > > >> >> v1.1
> > >> > > >> >> is
> > >> > > >> >> installed and ASP.NET has been installed in IIS and DTC is
> > >> > > >> >> running.
> > >> > > >> >> Being
> > >> > > >> >> completely confused I installed VS.NET2003 on the server (as
> > >> > > >> >> they use
> > >> > > >> >> a
> > >> > > >> >> lot
> > >> > > >> >> of the same stuff). VS.NET 2003 installed no problem, but
> > >> > > >> >> after
> > >> > > >> >> RS2000
> > >> > > >> >> still
> > >> > > >> >> just gives me the generic "Error!" message.
> > >> > > >> >>
> > >> > > >> >> There are no errors being recorded in the event viewer, SQL
> > >> > > >> >> logs, or
> > >> > > >> >> the
> > >> > > >> >> log
> > >> > > >> >> that should be created during RS install (in the RS
> > >> > > >> >> Bootstrapper dir)
> > >> > > >> >> since
> > >> > > >> >> it isn't even created since it fails before we actually get to
> > >> > > >> >> the RS
> > >> > > >> >> install
> > >> > > >> >> (just gets to the pre-install stuff).
> > >> > > >> >>
> > >> > > >> >> I'm really out of ideas here! Any suggestions would be greatly
> > >> > > >> >> appreciated!
> > >> > > >>
> > >> > > >>
> > >> > > >>
> > >> > >
> > >> > >
> > >> > >
> >
> >
> >|||I've run into this problem too on a Windows 2003 Server SP1 installing SQL RS
Enteprise edition. Tried practically everything but just does not seem to
work. Guess will have to rebuild the server.
"Cayman Visitor" wrote:
> When trying to install RS2000 I'm getting a very generic "Error!" message
> just as it begins trying to install the "Microsoft SQL Server Reporting
> Services Setup Support Files".
> It makes it through the setup of WinInstall and .NET Framework1.1 just fine
> but as soon as it get to trying to install the RS Setup Support Files it just
> stops with the generic "Error!" message and the only option is to cancel.
> I've setup RS2000 on many WinXP, Win2000 Server, and Win2003 Servers with NO
> problem, but I've been beating my head aginst this one for over a week.
> The server is Win2K SP4, local install of SQL Server 2K SP3a. .NET v1.1 is
> installed and ASP.NET has been installed in IIS and DTC is running. Being
> completely confused I installed VS.NET2003 on the server (as they use a lot
> of the same stuff). VS.NET 2003 installed no problem, but after RS2000 still
> just gives me the generic "Error!" message.
> There are no errors being recorded in the event viewer, SQL logs, or the log
> that should be created during RS install (in the RS Bootstrapper dir) since
> it isn't even created since it fails before we actually get to the RS install
> (just gets to the pre-install stuff).
> I'm really out of ideas here! Any suggestions would be greatly appreciated!