rsclientprint is locking up systems causing reboot HELP

I am using SQL 2005 with reporting services, I have very basic reports, most users can print fine with the print icon in the toolbar, some users get the Blue screen and have to reboot. They have the rsclientprint.dll loaded in the browser, we have deleted it and reloaded, what do I do ?solution is here
http://support.microsoft.com/Default.aspx?kbid=935843