RS service pack 2 installation failed

Hi all,
I tried to install Reporting services service pack 2 on our production
server but it failed before doing any update.
environnement is windows 2000 & framework dotnet 1.1 service pack 1
the same package was successfull on the developpement server - supposed to
be the same environnement.
The logfile shows an error 1635 and it seem to be linked to a file
sp1patch.msp
I could not find anything usefull on the net
Thanks in advance for any help
because we are using in our report one of the feature that cannot work
without the service pack 2.
herefater the log trace :
-----
=== Verbose logging started: 10/28/2005 19:05:40 Build type: SHIP UNICODE
3.01.4000.2435 Calling process:
e:\6704fbb7257fc7f7594ebb9e1cf255b8\sp2setup.exe === MSI (c) (94:58) [19:05:40:481]: Resetting cached policy values
MSI (c) (94:58) [19:05:40:481]: Machine policy value 'Debug' is 0
MSI (c) (94:58) [19:05:40:481]: ******* RunEngine:
******* Product: {33FE9EED-1976-4A51-A7AF-332D9BBB9400}
******* Action:
******* CommandLine: **********
MSI (c) (94:58) [19:05:40:481]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (94:58) [19:05:40:481]: Grabbed execution mutex.
MSI (c) (94:58) [19:05:40:590]: Cloaking enabled.
MSI (c) (94:58) [19:05:40:590]: Attempting to enable all disabled priveleges
before calling Install on Server
MSI (c) (94:58) [19:05:40:621]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (A8:0C) [19:05:40:668]: Grabbed execution mutex.
MSI (s) (A8:E0) [19:05:40:668]: Resetting cached policy values
MSI (s) (A8:E0) [19:05:40:668]: Machine policy value 'Debug' is 0
MSI (s) (A8:E0) [19:05:40:668]: ******* RunEngine:
******* Product: {33FE9EED-1976-4A51-A7AF-332D9BBB9400}
******* Action:
******* CommandLine: **********
MSI (s) (A8:E0) [19:05:40:668]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (A8:E0) [19:05:40:684]: Warning: Local cached package
'C:\W2TP\Installer\ba2813.msi' is missing.
MSI (s) (A8:E0) [19:05:40:684]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (A8:E0) [19:05:40:684]: User policy value 'DisableMedia' is 0
MSI (s) (A8:E0) [19:05:40:684]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Media enabled only if package is
safe.
MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Looking for sourcelist for
product {33FE9EED-1976-4A51-A7AF-332D9BBB9400}
MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Adding
{33FE9EED-1976-4A51-A7AF-332D9BBB9400}; to potential sourcelist list
(pcode;disk;relpath).
MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Now checking product
{33FE9EED-1976-4A51-A7AF-332D9BBB9400}
MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Media is enabled for product.
MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Attempting to use LastUsedSource
from source list.
MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Trying source
D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\.
MSI (s) (A8:E0) [19:05:40:856]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (A8:E0) [19:05:40:856]: Specifed source is already in a list.
MSI (s) (A8:E0) [19:05:40:856]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (A8:E0) [19:05:40:856]: Machine policy value 'DisableBrowse' is 0
MSI (s) (A8:E0) [19:05:40:856]: Machine policy value 'AllowLockdownBrowse'
is 0
MSI (s) (A8:E0) [19:05:40:856]: Adding new sources is allowed.
MSI (s) (A8:E0) [19:05:40:856]: Set LastUsedSource to:
D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\.
MSI (s) (A8:E0) [19:05:40:856]: Set LastUsedType to: n.
MSI (s) (A8:E0) [19:05:40:856]: Set LastUsedIndex to: 1.
MSI (s) (A8:E0) [19:05:40:871]: SOURCEMGMT: Resolved source to:
'D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\'
MSI (s) (A8:E0) [19:05:40:918]: File will have security applied from OpCode.
MSI (s) (A8:E0) [19:05:41:215]: End dialog not enabled
MSI (s) (A8:E0) [19:05:41:215]: Original package ==>
D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\RSRUN.MSI
MSI (s) (A8:E0) [19:05:41:215]: Package we're running from ==>
C:\W2TP\Installer\cbc12.msi
MSI (s) (A8:E0) [19:05:41:418]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{33FE9EED-1976-4A51-A7AF-332D9BBB9400}'.
MSI (s) (A8:E0) [19:05:41:418]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (A8:E0) [19:05:41:418]: MSCOREE not loaded loading copy from system32
MSI (s) (A8:E0) [19:05:41:512]: Opening existing patch
'C:\W2TP\Installer\ba290c.msp'.
MSI (s) (A8:E0) [19:05:41:512]: Note: 1: 2203 2:
C:\W2TP\Installer\ba290c.msp 3: -2147287038
MSI (s) (A8:E0) [19:05:41:512]: Couldn't find local patch
'C:\W2TP\Installer\ba290c.msp'. Looking for it at its source.
MSI (s) (A8:E0) [19:05:41:512]: Resolving Patch source.
MSI (s) (A8:E0) [19:05:41:512]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Media enabled only if package is
safe.
MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Looking for sourcelist for
product {813A147C-2328-4439-9D40-1486308CB952}
MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Adding
{813A147C-2328-4439-9D40-1486308CB952}; to potential sourcelist list
(pcode;disk;relpath).
MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Now checking product
{813A147C-2328-4439-9D40-1486308CB952}
MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Media is enabled for product.
MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Attempting to use LastUsedSource
from source list.
MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Processing net source list.
MSI (s) (A8:E0) [19:05:41:527]: SOURCEMGMT: Trying source
e:\3d0526d9dd77e601344dcc338f4f\.
MSI (s) (A8:E0) [19:05:41:527]: Note: 1: 2203 2:
e:\3d0526d9dd77e601344dcc338f4f\sp1patch.msp 3: -2147287037
MSI (s) (A8:E0) [19:05:41:527]: SOURCEMGMT: Source is invalid due to
missing/inaccessible package.
MSI (s) (A8:E0) [19:05:41:527]: Note: 1: 1706 2: -2147483647 3: sp1patch.msp
MSI (s) (A8:E0) [19:05:41:527]: SOURCEMGMT: Processing media source list.
MSI (s) (A8:E0) [19:05:42:652]: SOURCEMGMT: Resolved source to: 'sp1patch.msp'
MSI (s) (A8:E0) [19:06:49:199]: Note: 1: 1314 2: sp1patch.msp
MSI (s) (A8:E0) [19:06:49:199]: Unable to create a temp copy of patch
'sp1patch.msp'.
This patch package could not be opened. Verify that the patch package
exists and that you can access it, or contact the application vendor to
verify that this is a valid Windows Installer patch package.
D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\RSRUN.MSI
MSI (s) (A8:E0) [19:06:49:215]: Note: 1: 1708
MSI (s) (A8:E0) [19:06:49:215]: Note: 1: 2729
MSI (s) (A8:E0) [19:06:49:309]: Note: 1: 2729
MSI (s) (A8:E0) [19:06:49:324]: Product: Microsoft SQL Server 2000 Reporting
Services Enterprise Edition -- Installation failed.
MSI (s) (A8:E0) [19:06:49:340]: MainEngineThread is returning 1635
MSI (c) (94:58) [19:06:49:356]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (94:58) [19:06:49:356]: MainEngineThread is returning 1635
=== Verbose logging stopped: 10/28/2005 19:06:49 ===Hello all
I am still without solution for my trouble describe here after.
Is there any additional inforamtion that could be require to identify the
trouble
Thanks if anyone can help about it
Dominique
"dominique deboise" wrote:
> Hi all,
> I tried to install Reporting services service pack 2 on our production
> server but it failed before doing any update.
> environnement is windows 2000 & framework dotnet 1.1 service pack 1
> the same package was successfull on the developpement server - supposed to
> be the same environnement.
>
> The logfile shows an error 1635 and it seem to be linked to a file
> sp1patch.msp
> I could not find anything usefull on the net
> Thanks in advance for any help
> because we are using in our report one of the feature that cannot work
> without the service pack 2.
>
> herefater the log trace :
> -----
> === Verbose logging started: 10/28/2005 19:05:40 Build type: SHIP UNICODE
> 3.01.4000.2435 Calling process:
> e:\6704fbb7257fc7f7594ebb9e1cf255b8\sp2setup.exe ===> MSI (c) (94:58) [19:05:40:481]: Resetting cached policy values
> MSI (c) (94:58) [19:05:40:481]: Machine policy value 'Debug' is 0
> MSI (c) (94:58) [19:05:40:481]: ******* RunEngine:
> ******* Product: {33FE9EED-1976-4A51-A7AF-332D9BBB9400}
> ******* Action:
> ******* CommandLine: **********
> MSI (c) (94:58) [19:05:40:481]: Client-side and UI is none or basic: Running
> entire install on the server.
> MSI (c) (94:58) [19:05:40:481]: Grabbed execution mutex.
> MSI (c) (94:58) [19:05:40:590]: Cloaking enabled.
> MSI (c) (94:58) [19:05:40:590]: Attempting to enable all disabled priveleges
> before calling Install on Server
> MSI (c) (94:58) [19:05:40:621]: Incrementing counter to disable shutdown.
> Counter after increment: 0
> MSI (s) (A8:0C) [19:05:40:668]: Grabbed execution mutex.
> MSI (s) (A8:E0) [19:05:40:668]: Resetting cached policy values
> MSI (s) (A8:E0) [19:05:40:668]: Machine policy value 'Debug' is 0
> MSI (s) (A8:E0) [19:05:40:668]: ******* RunEngine:
> ******* Product: {33FE9EED-1976-4A51-A7AF-332D9BBB9400}
> ******* Action:
> ******* CommandLine: **********
> MSI (s) (A8:E0) [19:05:40:668]: Machine policy value 'DisableUserInstalls'
> is 0
> MSI (s) (A8:E0) [19:05:40:684]: Warning: Local cached package
> 'C:\W2TP\Installer\ba2813.msi' is missing.
> MSI (s) (A8:E0) [19:05:40:684]: User policy value 'SearchOrder' is 'nmu'
> MSI (s) (A8:E0) [19:05:40:684]: User policy value 'DisableMedia' is 0
> MSI (s) (A8:E0) [19:05:40:684]: Machine policy value 'AllowLockdownMedia' is 0
> MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Media enabled only if package is
> safe.
> MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Looking for sourcelist for
> product {33FE9EED-1976-4A51-A7AF-332D9BBB9400}
> MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Adding
> {33FE9EED-1976-4A51-A7AF-332D9BBB9400}; to potential sourcelist list
> (pcode;disk;relpath).
> MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Now checking product
> {33FE9EED-1976-4A51-A7AF-332D9BBB9400}
> MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Media is enabled for product.
> MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Attempting to use LastUsedSource
> from source list.
> MSI (s) (A8:E0) [19:05:40:684]: SOURCEMGMT: Trying source
> D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\.
> MSI (s) (A8:E0) [19:05:40:856]: Entering
> CMsiConfigurationManager::SetLastUsedSource.
> MSI (s) (A8:E0) [19:05:40:856]: Specifed source is already in a list.
> MSI (s) (A8:E0) [19:05:40:856]: User policy value 'SearchOrder' is 'nmu'
> MSI (s) (A8:E0) [19:05:40:856]: Machine policy value 'DisableBrowse' is 0
> MSI (s) (A8:E0) [19:05:40:856]: Machine policy value 'AllowLockdownBrowse'
> is 0
> MSI (s) (A8:E0) [19:05:40:856]: Adding new sources is allowed.
> MSI (s) (A8:E0) [19:05:40:856]: Set LastUsedSource to:
> D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\.
> MSI (s) (A8:E0) [19:05:40:856]: Set LastUsedType to: n.
> MSI (s) (A8:E0) [19:05:40:856]: Set LastUsedIndex to: 1.
> MSI (s) (A8:E0) [19:05:40:871]: SOURCEMGMT: Resolved source to:
> 'D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\'
> MSI (s) (A8:E0) [19:05:40:918]: File will have security applied from OpCode.
> MSI (s) (A8:E0) [19:05:41:215]: End dialog not enabled
> MSI (s) (A8:E0) [19:05:41:215]: Original package ==>
> D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\RSRUN.MSI
> MSI (s) (A8:E0) [19:05:41:215]: Package we're running from ==>
> C:\W2TP\Installer\cbc12.msi
> MSI (s) (A8:E0) [19:05:41:418]: APPCOMPAT: looking for appcompat database
> entry with ProductCode '{33FE9EED-1976-4A51-A7AF-332D9BBB9400}'.
> MSI (s) (A8:E0) [19:05:41:418]: APPCOMPAT: no matching ProductCode found in
> database.
> MSI (s) (A8:E0) [19:05:41:418]: MSCOREE not loaded loading copy from system32
> MSI (s) (A8:E0) [19:05:41:512]: Opening existing patch
> 'C:\W2TP\Installer\ba290c.msp'.
> MSI (s) (A8:E0) [19:05:41:512]: Note: 1: 2203 2:
> C:\W2TP\Installer\ba290c.msp 3: -2147287038
> MSI (s) (A8:E0) [19:05:41:512]: Couldn't find local patch
> 'C:\W2TP\Installer\ba290c.msp'. Looking for it at its source.
> MSI (s) (A8:E0) [19:05:41:512]: Resolving Patch source.
> MSI (s) (A8:E0) [19:05:41:512]: User policy value 'SearchOrder' is 'nmu'
> MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Media enabled only if package is
> safe.
> MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Looking for sourcelist for
> product {813A147C-2328-4439-9D40-1486308CB952}
> MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Adding
> {813A147C-2328-4439-9D40-1486308CB952}; to potential sourcelist list
> (pcode;disk;relpath).
> MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Now checking product
> {813A147C-2328-4439-9D40-1486308CB952}
> MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Media is enabled for product.
> MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Attempting to use LastUsedSource
> from source list.
> MSI (s) (A8:E0) [19:05:41:512]: SOURCEMGMT: Processing net source list.
> MSI (s) (A8:E0) [19:05:41:527]: SOURCEMGMT: Trying source
> e:\3d0526d9dd77e601344dcc338f4f\.
> MSI (s) (A8:E0) [19:05:41:527]: Note: 1: 2203 2:
> e:\3d0526d9dd77e601344dcc338f4f\sp1patch.msp 3: -2147287037
> MSI (s) (A8:E0) [19:05:41:527]: SOURCEMGMT: Source is invalid due to
> missing/inaccessible package.
> MSI (s) (A8:E0) [19:05:41:527]: Note: 1: 1706 2: -2147483647 3: sp1patch.msp
> MSI (s) (A8:E0) [19:05:41:527]: SOURCEMGMT: Processing media source list.
> MSI (s) (A8:E0) [19:05:42:652]: SOURCEMGMT: Resolved source to: 'sp1patch.msp'
> MSI (s) (A8:E0) [19:06:49:199]: Note: 1: 1314 2: sp1patch.msp
> MSI (s) (A8:E0) [19:06:49:199]: Unable to create a temp copy of patch
> 'sp1patch.msp'.
> This patch package could not be opened. Verify that the patch package
> exists and that you can access it, or contact the application vendor to
> verify that this is a valid Windows Installer patch package.
> D:\Reporting_Services_Install\REPORTING_SERVICES-ENT\Setup\RSRUN.MSI
> MSI (s) (A8:E0) [19:06:49:215]: Note: 1: 1708
> MSI (s) (A8:E0) [19:06:49:215]: Note: 1: 2729
> MSI (s) (A8:E0) [19:06:49:309]: Note: 1: 2729
> MSI (s) (A8:E0) [19:06:49:324]: Product: Microsoft SQL Server 2000 Reporting
> Services Enterprise Edition -- Installation failed.
> MSI (s) (A8:E0) [19:06:49:340]: MainEngineThread is returning 1635
> MSI (c) (94:58) [19:06:49:356]: Decrementing counter to disable shutdown. If
> counter >= 0, shutdown will be denied. Counter after decrement: -1
> MSI (c) (94:58) [19:06:49:356]: MainEngineThread is returning 1635
> === Verbose logging stopped: 10/28/2005 19:06:49 ===>