RS deactivated after upgrade from Win 2000 to W2k3

Hi,
After I have upgraded my server, RS stop working .
a.. The report server cannot decrypt the symmetric key used to access
sensitive or encrypted data in a report server database. You must either
restore a backup key or delete all encrypted content and then restart the
service. Check the documentation for more information.
(rsReportServerDisabled) Get Online Help
a.. Bad Data.
I have the Key (exported using the rskeymgmt utility)
But I can't reapply the key:
an "Unable to connect to the database" error appear when I try to reapply
the key.
I have lost a document on the Microsoft web site which explain the entire
process to reactivate RS.
Anyone has the link?
or can explain the procedure?
thanks
Jerome.You may need to use rsconfig to reset that database connection if it is
having issues:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/rsuiref/htm/cpu_rsconfig_v1_5f1e.asp
Here is an activation doc for the rsactivate utility:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/rsuiref/htm/cpu_rsconfig_v1_6yqq.asp
--
Douglas McDowell douglas@.nospam.solidqualitylearning.com
"Jéjé" <willgart_A_@.hotmail_A_.com> wrote in message
news:OSWdzrDJFHA.1360@.TK2MSFTNGP10.phx.gbl...
> Hi,
> After I have upgraded my server, RS stop working .
> a.. The report server cannot decrypt the symmetric key used to access
> sensitive or encrypted data in a report server database. You must either
> restore a backup key or delete all encrypted content and then restart the
> service. Check the documentation for more information.
> (rsReportServerDisabled) Get Online Help
> a.. Bad Data.
> I have the Key (exported using the rskeymgmt utility)
> But I can't reapply the key:
> an "Unable to connect to the database" error appear when I try to reapply
> the key.
> I have lost a document on the Microsoft web site which explain the entire
> process to reactivate RS.
> Anyone has the link?
> or can explain the procedure?
> thanks
> Jerome.
>|||I think this is the key management article you are referring to...
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/rsadmin/htm/arp_dbadmin_v1_98xh.asp?frame=true
"Jéjé" wrote:
> Hi,
> After I have upgraded my server, RS stop working .
> a.. The report server cannot decrypt the symmetric key used to access
> sensitive or encrypted data in a report server database. You must either
> restore a backup key or delete all encrypted content and then restart the
> service. Check the documentation for more information.
> (rsReportServerDisabled) Get Online Help
> a.. Bad Data.
> I have the Key (exported using the rskeymgmt utility)
> But I can't reapply the key:
> an "Unable to connect to the database" error appear when I try to reapply
> the key.
> I have lost a document on the Microsoft web site which explain the entire
> process to reactivate RS.
> Anyone has the link?
> or can explain the procedure?
> thanks
> Jerome.
>
>|||its ok
I'have found (or re-found ) the solution.
I have replaced the oledb32.dll file on the server by the 2.8 version
(instead-of the 2.7 version which is not upgraded during the Win2003
upgrade)
"Jéjé" <willgart_A_@.hotmail_A_.com> wrote in message
news:OSWdzrDJFHA.1360@.TK2MSFTNGP10.phx.gbl...
> Hi,
> After I have upgraded my server, RS stop working .
> a.. The report server cannot decrypt the symmetric key used to access
> sensitive or encrypted data in a report server database. You must either
> restore a backup key or delete all encrypted content and then restart the
> service. Check the documentation for more information.
> (rsReportServerDisabled) Get Online Help
> a.. Bad Data.
> I have the Key (exported using the rskeymgmt utility)
> But I can't reapply the key:
> an "Unable to connect to the database" error appear when I try to reapply
> the key.
> I have lost a document on the Microsoft web site which explain the entire
> process to reactivate RS.
> Anyone has the link?
> or can explain the procedure?
> thanks
> Jerome.
>